Job Alert - Help
What is Job Alert?
Job Alert takes the hard work out of finding a job. Why look for jobs when we can do it for you?
By setting up a Job Alert you can have relevant jobs emailed to you every week or every day. All you have to do is tell us what kind of job you’re looking for, and we’ll send you an email alert when jobs matching your criteria are posted. You can even set up more than one Job Alert so you can receive emails about different kinds of jobs.
Job Alert is a member service brought to you by Fairfax Digital - Australia’s premier network of over 30 news and classifieds sites including the websites of The Age, Sydney Morning Herald, Australian Financial Review, BRW, Domain and Drive. When you register as a Fairfax Digital member you can take advantage of Job Alert, access articles on our news sites and many more exclusive member services.
Top
How do I set up a Job Alert?
Before we can send you jobs you need to create a Job Alert. Here’s how:
- Go to TOOLS > Job Alert in the top navigation (or click the ‘Job Alert’ icon on the home page)
- Enter a job title or select a sector, choose the location(s) and work type(s) you’re interested in.
- Enter a name for your Job Alert.
- Click ‘Continue’ to test your search criteria – this will give you an idea of what type of jobs (and how many jobs) matching your search are currently listed on the site.
- If you’re happy with the matching jobs, click ‘Save’. If not, click ‘Back’ to change your search criteria.
At Jobs.com.au, we want to send you the right jobs, which is why we suggest you take a few minutes now to tweak your search criteria and save yourself time later reading through jobs you’re not interested in.
Top
Can I create more than one Job Alert?
You sure can. By creating more than one Job Alert, you create more chances of finding the job you’re made for.
Having multiple Job Alerts allows you to tailor your alerts to search for different job titles, in varying locations or within several sectors. It’s also a good idea to give each Job Alert a unique and descriptive name so you’ll be able to tell them apart easily.
To create an additional Job Alert, go to TOOLS > Job Alerts, log in with your username and password, then click the ‘Create a new Job Alert’ button.
Top
Can I change how often I receive my Job Alert?
If you like to receive your Job Alert more (or less) often, follow these five easy steps:
- Go to TOOLS > Job Alert in the top navigation (or click the ‘Job Alert’ icon on the home page)
- Log in with your username and password
- Click ‘Modify’ below the name of the Alert you’d like to change
- Select ‘Daily’ or ‘Weekly’ from the ‘AlertFrequency’ drop-down menu
- Click ‘Continue’ to test and save your alert
Top
How do I change my Job Alert settings?
Changing your Job Alert is a good way to make sure you’re getting the right jobs. To update any of your Job Alert settings:
- Go to TOOLS > Job Alert in the top navigation or click the ‘Job Alert’ icon on the home page
- Log in with your username and password
- Click ‘Modify’ below the name of the Alert you’d like to change
- Select ‘Daily’ or ‘Weekly’ from the ‘AlertFrequency’ drop-down menu
- Click ‘Continue’ to test and save your alert
Top
Why does my Job Alert say there are no matches?
This could happen for a couple of reasons.
- No new jobs matching your profile were added to the site since your last email was sent;
- There is a spelling mistake or other error in the job title you’ve entered; or,
- Your search criteria are too narrow.
If you’re not happy with the results in your Job Alerts, try changing your settings.
Top
Why has a job from my Job Alert expired already?
Most jobs remain on Jobs.com.au for 28 days but can be removed earlier at the advertiser’s request, and some are posted for only 7 days. So depending on the time between when you receive your Job Alert and when you actually click on the job, there’s a chance it may have already expired.
If you’re an active jobseeker you can change your settings to receive your Job Alert daily to avoid missing any opportunities.
Top
Why can't I view links from my Job Alert?
If you’re having trouble viewing a link from your Job Alert, you may wish to check whether the full URL (e.g., http://www.Jobs.com.au/job) has been broken over two lines in your email. If it has, this sometimes means that part of the address from the link has been lost. The best thing to do is to highlight and copy the whole URL into your browser window.
If this doesn’t help, your Internet Service Provider (ISP) could be having trouble interpreting our URLs. So we can help you, simply contact us with the following information and we’ll have you viewing the jobs you’re made for in no time!
We will need:
- the name of your email system
- the name of your ISP
- the URL you are trying to view
- the error message you can see
Top
Why does my Job Alert say there are no matches, when I can find some by searching the site?
When you first create a Job Alert, you'll receive an initial email with all jobs matching your profile. After that, Job Alerts will contain only new jobs added to the site since your last alert was sent. If you go to Jobs.com.au and do a search, you'll see not only the new jobs, but all jobs matching your search criteria.
Top
Why haven't I received my Job Alert?
If you haven’t received your Job Alert, it might be because of your email security settings. Try checking your Junk Mail folder to see if it’s there.
If this is the case, it means your settings may be causing unfamiliar emails to be automatically diverted from your inbox.
To stop this from happening in the future, simply add ‘Jobs.com.au’ to your ‘Safe List’. This will ensure that all Jobs.com.au mail will be delivered to your Inbox. Here’s how:
Outlook 2003:
- Click ‘Tools’ > ‘Options’
- In the ‘Preferences’ tab, click the ‘Junk E-mail’ button
- Select the ‘Safe Senders’ tab, then click the ‘Add’ button
- Enter Jobs.com.au in the pop up box and click ‘OK’
- Click ‘Add’ again and enter fairfaxdigital.com.au, then click ‘OK’
- Click ‘OK’ to close both settings boxes
Hotmail:
- Log into your Hotmail account
- Click ‘Options’ > ‘Junk E-mail Protection’ > ‘Safe List’
- Enter Jobs.com.au in the box and click ‘Add’
- Enter fairfaxdigital.com.au and click ‘Add’
Yahoo:
- Log into your Yahoo account
- Click ‘Mail Options’ > ‘Filters’
- Click the ‘Add’ button
- Enter Jobs.com.au in the ‘From Header’ field
- Select ‘Inbox’’ for ‘Move the message to Inbox’
- Click ‘Add Filter’
- Click the ‘Add’ button and repeat to enter fairfax.com.au
Top
Why is my Job Alert missing links or formatting?
The most common reason for the loss of information or missing links is the settings on your email system.
Some email systems have trouble displaying HTML formatted Job Alerts. If you notice visible code or the email is difficult to read, it might help to adjust your Job Alert settings to receive plain text emails rather than HTML formatted emails. You can do this simply by changing your Job Alert settings.
Top
HTML and text format: what is the difference?
There are two options for the way you can receive Job Alert emails: HTML and
Text. HTML formatted emails are the ones that look just like a web page, with
images and text in them, and may list up to 20 jobs per email. Text formatted
emails contain only text without images and colours and may list up to 100 jobs
per email. Most email systems have no trouble receiving job alerts in HTML
format, but some (such as AOL) won't allow them, so you will need to
choose "Plain Text" as your preferred format.
Top
What is Alert Name?
Jobs.com.au now allows you to create multiple Job
Alerts. For example, you can create one to keep you informed about "Personal
Assistant" jobs and another for roles in "Customer Service".
The Job Alert Name can be whatever you like. You can use the Job Title
or sector it searches, anything that will allow you to distinguish it
from others.
Top
