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Concierge

 



The Juniors, Sydney's premier venue for food & entertainment, located in the Eastern Suburbs of Sydney 8km south of the CBD. The Juniors provides world class entertainment, a variety of dining options and a full program of free entertainment weekly.

This role involves working Monday to Friday 9am – 5.30pm and Saturday 1pm – 5.30pm. This is a full time position. The operational hours of the club from Monday to Sunday, 9.00am open to 6.00am close. Staff bus is available to local residents.

The role of a Customer Service Attendant – Front Door includes:

  • Meet & greet members and their guests as they enter the club
  • Check memberships and identification to ensure compliance with the entry requirements to the Club
  • Be alert to potential safety or disruptive influences and be willing swiftly and calmly intervene to minimise risks to people and property
  • Assist and direct members and guests to venues and activities within the club
  • Promote memberships and other promotional activities with the organisation
  • Provide a positive & enjoyable customer experience to members & guests of The Juniors
  • Maintaining current knowledge of the service offerings provided for members and guests of The Juniors
  • Work cooperatively with colleagues to maintain a harmonious work environment
  • Ensure that patrons and guests leave the premises safely and with a positive farewell

Essential Criteria;

  • Professional presentation and attitude
  • Exceptional communication and interpersonal skills
  • Strong customer service focus
  • Punctual and reliable
  • Must have RSA & RCG
  • Have the First Aid Certificate
  • Hold a security license (highly desirable)
  • Experience in a similar role
  • Must be eligible to work in Australia
  • Provide evidence of Visa with your application, where relevant

Please submit your resume by hitting the apply now button

 

 

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